Role OverviewThe Transcriptionist I role is responsible for transcribing recorded statements, uploading completed transcripts to CMS, and supporting claims operations while helping the team meet established service level agreements. This position is based at our Headquarters in Fairfield, Ohio. Hybrid work options are available in select departments at our Headquarters located in Fairfield, Ohio.
What You Will Do
Transcribe recorded statements and upload completed transcripts to CMS, support department and corporate goals, utilize transcription software and foot pedal operation, help meet the ten-business-day service level agreement, provide support to headquarters and field claims teams.
Why It Might Be a Fit
We promote a lifelong learning approach, provide tools and training to be successful, and offer a variety of benefits and amenities to increase well-being and satisfaction.
Requirements
- high school diploma or equivalent
- self-motivated attitude
- customer-focused mindset
- ability to manage multiple tasks and priorities
- strong organizational and time management skills
- effective verbal and written communication skills
- goal-oriented approach to work
- abstract thinking and problem-solving abilities
- ability to work collaboratively and independently
- strong attention to detail
- ability to produce accurate work
- proficiency in Microsoft Outlook and Word
- knowledge of transcription software and foot pedal operation preferred
Benefits
- annual cash bonus
- stock incentives
- hybrid work options
- paid time off
- health insurance
- retirement plan
- learning budget
- parental leave
- wellness programs
- visa/relocation assistance
- remote flexibility
- stipends
- bonus/commission
- paid holidays
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