Transitional Housing Case Manager

ICNA Relief USA Programs
Philadelphia, PA
Category Human Resources
Job Description
The case management position requires patience and a balanced, professional outlook. The case manager will exhibit ICNA Relief USA’s values and serve as a positive role model for Transitional Housing clients.

Requirements

  • Provides instruction and proper guidance to clients.
  • Conducts client intake in collaboration with Site Coordinator.
  • Develops Individual Service Plan as required by the program.
  • Identifies benefits or entitlements that may be available to the client.
  • Meets with the clients as required, to evaluate progress and assist client in developing and meeting individual goals.
  • Research and have familiarity with local area services related to health and human services, developing working relationships and collaborations.
  • Provides the necessary referrals for services, including mental health and/ or substance abuse counseling.
  • Advocates on the client’s behalf when necessary.
  • Maintains data collection and case records as required by applicable rules and regulations.
  • Helps clients regain and maintain control over their lives and help them transition to independent living.
  • Facilitates development of self-help skills, support systems, coping strategies, and increased hope and self-esteem that are central to the process.
  • Ensures that clients adhere to the program rules and regulations and other duties as assigned by the Program Director or designee.
  • Ensure client meets or exceeds personal action plan goals.
  • Meet or exceed HIPAA regulations by law.
  • Any other role or responsibility assigned by Site Coordinator.
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