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Transitional Housing Case Manager
ICNA Relief USA Programs
Philadelphia, PA
Category
Human Resources
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Job Description
The case management position requires patience and a balanced, professional outlook. The case manager will exhibit ICNA Relief USA’s values and serve as a positive role model for Transitional Housing clients.
Requirements
Provides instruction and proper guidance to clients.
Conducts client intake in collaboration with Site Coordinator.
Develops Individual Service Plan as required by the program.
Identifies benefits or entitlements that may be available to the client.
Meets with the clients as required, to evaluate progress and assist client in developing and meeting individual goals.
Research and have familiarity with local area services related to health and human services, developing working relationships and collaborations.
Provides the necessary referrals for services, including mental health and/ or substance abuse counseling.
Advocates on the client’s behalf when necessary.
Maintains data collection and case records as required by applicable rules and regulations.
Helps clients regain and maintain control over their lives and help them transition to independent living.
Facilitates development of self-help skills, support systems, coping strategies, and increased hope and self-esteem that are central to the process.
Ensures that clients adhere to the program rules and regulations and other duties as assigned by the Program Director or designee.
Ensure client meets or exceeds personal action plan goals.
Meet or exceed HIPAA regulations by law.
Any other role or responsibility assigned by Site Coordinator.
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