Role OverviewOversee transit operations on the street, supervising and managing Lextran Coach Operators to ensure safety and customer service. Work as part of a team to execute the highest level of safety and customer service for Lextran customers.
What You Will Do
Supervise and instruct coach operators on schedule adherence, route, safety, and customer service. Monitor all phases of on-line and end-of-line operations, direct and coordinate maintenance of schedules, fare collections, and accident investigations. Provide on-street supervision to ensure safe provision of transit service.
Why It Might Be a Fit
The ideal candidate will have knowledge of transit operations, safety programs, and Lextran policies and procedures. Excellent communication, problem-solving, and decision-making skills are required. Experience in transit operations, supervisory experience, and a valid Commercial Driver's License (CDL) are preferred.
Requirements
- Knowledge of all aspects of transit operations and safety programs
- Knowledge of the service area
- Knowledge of all Lextran policies and procedures, rules and regulations affecting transit operation
- Knowledge of union contract provision, especially those affecting operators' hours and pay
- Ability to speak clearly and concisely
- Ability to operate a radio system
- Ability to solve operator problems and take effective action in emergencies
- Ability to enter, correct and retrieve data using spreadsheets and word-processing software
- Ability to make sound decisions
- Ability to perform dispatching duties as needed
- Excellent computer skills required and online systems experience preferred
- Ability to enter, correct and retrieve data using spreadsheets and word-processing software
- Radio and CAD/AVL experience preferred
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