Role OverviewThe Transportation Supervisor provides strategic and operational leadership over the wheelchair transportation department to ensure the safe, efficient, and dignified transport of all PACE participants. This role is responsible for overseeing daily routing operations, supervising departmental staff, managing safety and compliance initiatives, and supporting exceptional participant experience.
What You Will Do
Key tasks and responsibilities include leadership and team management, operational oversight, participant and family relations, PACE partnership and interdisciplinary collaboration, compliance, safety, and standards, and fleet management.
Why It Might Be a Fit
The Transportation Supervisor must focus on leadership and staff development, be a self-starter, and possess good communication skills. The ideal candidate will have experience in senior care or related human services industry, one-year experience with the elderly, and 3+ years of direct transportation, dispatch, and logistics experience.
Requirements
- High school diploma required, college degree preferred
- Valid state driver's license or commercial driver's license
- Preferred: Commercial driver license with passenger endorsement
- Ability to learn and utilize dispatching and transportation software systems
- Experience in Senior Care or related human services industry
- One-year experience with the elderly required
- Extensive knowledge of surrounding areas streets, neighborhoods, and traffic patterns
- Vehicle scheduling and dispatching a plus
- Previous supervisory or management experience required
- 3+ years of direct transportation, dispatch, and logistics experience
- Knowledge of transportation scheduling systems, HIPAA regulations, ADA standards requirements
- Bilingual language ability preferred
- Strong leadership and staff development background
- Sound judgment and the ability to manage complex schedules, people, and priorities
- Excellent interpersonal, written, and verbal communication skills
- PACE operational knowledge preferred
- PACE-related leadership experience preferred
Benefits
- Dental insurance
- Vision insurance
- Paid holidays
- Paid time off
- Retirement plan
- Health insurance
- Life insurance
- Disability insurance
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