Role OverviewAmeriLux Transportation is hiring an overnight support specialist to be the point of contact for drivers and keep paperwork accurate and current while the rest of the office is offline. The role involves answering driver calls, processing paperwork, tracking loads, and escalating safety issues.
What You Will Do
Answer inbound driver calls, process and file driver paperwork, track loads in progress, escalate safety issues, and hand off open items to the day team.
Why It Might Be a Fit
The role requires comfort handling phone calls, strong attention to detail, and basic computer skills. The company offers a comprehensive benefits package, including a zero-dollar deductible healthcare plan, onsite healthcare clinic, and 401(k) match.
Requirements
- Answer inbound driver calls
- Process and file driver paperwork
- Track loads in progress
- Escalate safety issues
- Hand off open items to the day team
- Comfort handling phone calls
- Strong attention to detail
- Basic computer skills
Benefits
- Zero-dollar deductible healthcare plan
- Onsite healthcare clinic
- Comprehensive dental insurance
- Vision insurance
- Disability insurance
- Life insurance
- 401(k) match
- Employee assistance program
- Paid time off
- Flex spending account access
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