Role OverviewAs a Traveling IT Support Specialist, you will be the boots-on-the-ground technical expert for our remote and regional offices. In this dynamic role, you will install, troubleshoot, and maintain computer hardware, software, and mobile device systems.
What You Will Do
Provide hands-on support, manage ticketing and SLAs, travel to multiple field offices, oversee office transitions, drive process improvement, and multitask to deliver.
Why It Might Be a Fit
The ideal candidate is an adaptable problem-solver with a strong working knowledge of modern office technologies, excellent analytical skills, and a readiness to travel to where the team needs them most.
Requirements
- Bachelor's Degree in Information Technology, Computer Science, or a related field
- 4+ years of relevant IT work experience
- Strong hands-on experience with office hardware and software
- Demonstrated expertise in core IT functions (e.g., hardware deployment, network troubleshooting, mobile device management, and user access provisioning)
- Ability to occasionally lift up to 25 lbs. And safely climb a ladder for cable management or equipment installation
- Work authorization in the United States
- Successful completion of a pre-employment drug screen, background check, and Motor Vehicle Record (MVR) check
Benefits
- Weekly paychecks
- Paid Time Off
- Parental Leave
- Holidays
- Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
- 401(k) with Company Match
- Stock Purchase Plan
- Education Reimbursement
- Legal Insurance
- Discounts on gym memberships, pet insurance, and much more!
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