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Treatment Center Director/Program Director
BayMark Health Services
Baltimore, MD
Category
Administration
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Job Description
MedMark Treatment Centers is looking for an accountable, process-oriented, and efficient leader of operations for our Opiate Treatment Program. A great Treatment Center Director leads a diverse team of nurses, counselors, and auxiliary staff to understand the needs of patients undergoing treatment for opioid addiction while maintaining responsibility for daily operations and performance of the clinic.
Requirements
Responsible for the operation & performance of the Opiate Treatment Program (OTP) clinic
Manages OTP clinic operations to budgeted/planned results
Participates in the interviewing, hiring, training of clinic staff
Evaluates, manages, counsels and terminates subordinate personnel
Provides direction to clinic personnel and relays corporate mandates, goals and objectives to field personnel
Works closely with staff via regular supervision to ensure the completion of performance goals
Communicates with and insures compliance with the various regulatory bodies (SAMHSA, DEA, CARF, JCAHO, HIPAA, etc.); manages preparation of various federal, state & local applications, filings, licensure, permits, approvals, etc.
Identifies cost-saving opportunities, operational efficiencies, etc. and implements
Assists with partnering opportunities, linkage/support agreements and other critical relationships to drive census growth & meet regulatory requirements
Develops, monitors and provides reports on key performance indicators of clinic measures and reacts accordingly
Works closely with OTP Medical Director, Psychiatric consultant as applicable, OTP Compliance Manager and QA/QI activities in a variety of areas including, but not limited to – compliance with federal & state rules, laws & regulations; compliance with CARF / JCAHO, performance improvement initiatives, productivity goals, quality patient care, customer service, operational enhancement, growth of patient census, contractual requirements, standardization & conformity, best practices and plans for continuous improvement
Becomes familiar with OTP federal & state laws, regulations, etc. and the application of such
Becomes familiar with CARF/JCAHO standards and the application of such
Responsible for maintenance & updating of policy & procedure manual and clinic operations manuals and procedures
Serves as a clinic resource and provides or arranges for clinic training as requested/necessary
Maintains patient, employee and company confidentiality
Development Responsibilities: Participates in community relations, education and development activities to drive and maintain census
Identifies and implements tactical steps to increase and retain census
Works with clinic team to insure operations are prepared to handle increased census
Participates in political activities to keep company connected within appropriate circles such as local government board meetings, MTP advisory board meetings, city/county administrator meetings, ADAA meetings, etc.
Leads effort to identify, hire & train personnel with cultural diversity to meet the future clinic needs based on patient demographics – identifies cultural community leaders and networks
Participation in the overall Company Performance Improvement Process
Familiar with standards required by Board of Health, OSHA, etc. and the application of such
Assists as requested with marketing programs & literature development
Other duties as assigned
Benefits
401K match
Medical, Dental, Vision Insurance
Accident Injury, Hospital Indemnity and Critical Illness Plans
Company paid Short & Long Term Disability
Company paid Basic Life Insurance
Paid Time Off
Bereavement Leave
Flexible Sick Time
Employee Referral Program
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