Truck Field Service Technician 3 - HOLT Truck Centers

Requirements

• Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes
• Troubleshoots and repairs On-Highway trucks both Cat and OEM
• Listens and understands customer complaints, quotes and explains repair costs, and schedules appointments with customers while providing clear communications
• Maintains a P Factor of 110% or greater
• Maintains less than.5% rework for years total sales
• Troubleshoots and diagnoses engine malfunctions and failures
• Performs engine and related equipment repairs on trucks and trailers
• Provides quality control/assurance inspections of completed tasks to include road testing
• Operates equipment and vehicles with possession of all necessary licenses and certificates
• Adheres to contamination control and HAZMAT rules and regulations
• Maintains all company equipment, tools, and vehicle in a good, clean, and working order
• Communicates job progress to supervisor and customer as needed
• Works overtime as required by workload and customers’ needs
• Projects professionalism with both internal and external customers, including personal appearance
• Acts as a mentor and coach to lower level Technicians
• Completes all assigned Technician Training Path courses and safety training
• Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards

Benefits

• Competitive pay
• Benefits package
• Ongoing training and development
• Opportunities for career advancement
• Collaborative and supportive work environment