Truck Service Advisor I

TravelCenters of America
Any Location, AR
Category Sales
Job Description
Role Overview

As a Truck Service Advisor, you will provide first-rate service to customers through your extensive knowledge of the products we sell and the services we provide. You will work in a fun, trusting environment focused on providing great service where the expectations of the customer are exceeded.

What You Will Do

Write, detail, and process work orders and OTC transactions; source parts from outside vendors and coordinate delivery; prepare end of shift drop and shift report; ensure the cleanliness of service counters, showroom, and customer restrooms.

Why It Might Be a Fit

We are looking for a dedicated individual who works well with others and is excited to be part of our team! You will have opportunities for growth and advancement with company-paid training.

Requirements

  • High School Diploma or GED
  • Good verbal and written communication skills
  • Previous cashier and customer service experience; experience in repair or parts shop preferred
  • Presents self in a professional manner to customers, management, and coworkers.
  • Strong suggestive selling skills
  • Basic computer skills
  • Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions
  • A valid driver’s license

Benefits

  • Competitive wages
  • Medical, dental, vision and life insurance
  • 401(k) with a company match
  • Paid vacation and holidays
  • Tuition reimbursement
  • On-site meal discounts
  • A wide variety of discounts on technology, travel, food and fuel
  • Opportunity for growth and advancement with company-paid training
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