Truck Service Advisor I

TravelCenters of America
New Braunfels, TX
Category Customer Service
Job Description
Role Overview

As a Truck Service Advisor, you will provide first-rate service to customers through your extensive knowledge of the products we sell and the services we provide. You will write work orders, suggest selling, and handle over-the-counter (OTC) transactions while ensuring that customers are returned to the road better than they came. You will work in a fun, trusting environment focused on providing great service where customer expectations are exceeded.

What You Will Do

You will write, detail, and process work orders and OTC transactions, source parts from outside vendors, and coordinate delivery. You will also prepare end of shift drop and shift report, understand various payment types, and ensure the cleanliness of service counters, showroom, and customer restrooms.

Why It Might Be a Fit

We are looking for a dedicated individual who works well with others and is excited to be part of our team. You should have good verbal and written communication skills, previous cashier and customer service experience, and a valid driver's license.

Requirements

  • High School Diploma or GED
  • Good verbal and written communication skills
  • Previous cashier and customer service experience
  • Valid driver's license

Benefits

  • Competitive wages
  • Medical, dental, vision, and life insurance
  • 401(k) with a company match
  • Paid vacation and holidays
  • Tuition reimbursement
  • On-site meal discounts
  • Wide variety of discounts on technology, travel, food, and fuel
  • Opportunity for growth and advancement with company-paid training
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