Truck Service Advisor I

TravelCenters of America
San Antonio, TX
Category Customer Service
Job Description
Role Overview

As a Truck Service Advisor, you will provide first-rate service to customers through your extensive knowledge of the products we sell and the services we provide. You will be responsible for writing work orders, suggestive selling, and handling over-the-counter (OTC) transactions while ensuring that we are returning every traveler to the road better than they came!

What You Will Do

You will work in a fun, trusting environment focused on providing great service where the expectations of the customer are exceeded. You will have extensive knowledge of the products we sell and the services we provide, and strong suggestive selling skills to help generate revenue.

Why It Might Be a Fit

We are looking for a dedicated individual who works well with others and is excited to be part of our team! You will have the opportunity to grow and advance with company paid training, and enjoy a wide variety of discounts on technology, travel, food and fuel.

Requirements

  • High School Diploma or GED
  • Good verbal and written communication skills
  • Previous cashier and customer service experience; experience in repair or parts shop preferred
  • Presents self in a professional manner to customers, management, and coworkers.
  • Strong suggestive selling skills
  • Basic computer skills
  • Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions
  • A valid driver’s license

Benefits

  • Competitive wages
  • Medical, dental, vision and life insurance
  • 401(k) with a company match
  • Paid vacation and holidays
  • Tuition reimbursement
  • On-site meal discounts
  • A wide variety of discounts on technology, travel, food and fuel
  • Opportunity for growth and advancement with company paid training
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