Role OverviewAs a Director of Commercial Transportation Claims at Reserv, you will be responsible for a team of Claims Professionals overseeing a wide variety of Commercial Transportation claims. You will play a critical part in working with your team, customers, and clients to ensure high-quality standards are maintained, while adhering to regulatory requirements and both internal and external contractual SLAs.
What You Will Do
You will manage a unit of Commercial Transportation claims professionals at the management and desk level, implement and maintain best practices for claims handling, and monitor and analyze claims data to identify trends, patterns, and areas for process improvement.
Why It Might Be a Fit
We need a highly motivated and growth-oriented individual with deep technical and subject matter experience in the world of commercial transportation claims, including coverage and litigation. You should be tech-oriented, passionate, and empathetic, with a sense of urgency and a commitment to quality, accuracy, and attention to detail.
Requirements
- Bachelor's degree in insurance, business administration, or a related field
- 10+ years in insurance claims management experience in Commercial Transportation
- 5+ years management experience with preference for experience managing in a remote environment
- Active home state adjusters license
- Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes
- Demonstrated commitment to quality, accuracy, and attention to detail
- Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive information
Benefits
- Generous health-insurance package with nationwide coverage, vision, & dental
- 401(k) retirement plan with employer matching
- Competitive PTO policy
- Generous family leave policy
- Work from anywhere to facilitate your work life balance paired with frequent, regular corporate retreats to build team cohesion, reinforce culture, and have fun
- Apple laptop, large second monitor, and other quality-of-life equipment you may want
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