Role OverviewThe NYC Public Engagement Unit (PEU) is seeking Outreach Specialists with experience in community-based outreach and/or case management to engage New Yorkers through various outreach tactics, assess their needs, and inform them of relevant City services and resources.
What You Will Do
The successful candidate will engage New Yorkers through door-to-door canvassing, phone calls, and peer-to-peer texting, provide ongoing case management to help access benefits, conduct outreach Days of Action and community events, respond to incoming calls, and maintain reporting and communication with their assigned supervisor.
Why It Might Be a Fit
A successful candidate will know how to run an effective meeting, read the room, and build strong relationships with diverse groups of stakeholders, and be able to synthesize input from staff with hard data to create viable outreach strategies.
Requirements
- High school graduation or equivalent
- Three years of experience in community work or community centered activities
- Experience in community-based outreach and/or case management
- Excellent communications and outreach skills
- Ability to closely track metrics and outcomes
- Detail-oriented and organized
- Familiarity with New York City government, housing issues, and a commitment to helping others
Benefits
- Paid time off
- Paid holidays
- Health insurance
- Retirement plan
- Learning budget
- Parental leave
- Visa/relocation assistance
- Remote flexibility
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