Tulsa - High Volume Inbound Call Representative

Imperial Companies
Tulsa, OK
Category Customer Service
Job Description
Imperial is a recognized industry leader in the convenient services industry. As an Inbound Call Representative, you will create service calls for dispatch and execute great service for customers or employees on the phone or in person.

Requirements

  • Answer multi-line phones and take information or direct calls as appropriate
  • Create service calls/texts for dispatch
  • Provide general administrative and clerical support
  • Serve as the first point of contact for our customers, assisting them in a professional & helpful way
  • Handle customer complaints with integrity and poise and take or refer the complaining customer to the appropriate individual for further communication

Benefits

  • Health
  • Dental
  • Life
  • AFLAC
  • 401k
  • Vacation
  • Holidays
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