TVC - Claims Benefit Advisor (Veterans Services Representative I)

Requirements

• Interview veterans and family members to record and assess benefits information
• Apply and interpret VA laws, including veterans' case law, existing statutes and procedures, precedent rulings, and state law in the benefit eligibility process
• Prepare and file claims and appeals with supporting evidence for successful adjudication
• Consult with medical and legal staff in the development of pertinent evidence to support claims
• Establish relationships with external stakeholders and community partners to connect veterans to assisted services
• Maintain client files and document all services provided into the case management system daily
• Manage daily workload through the appointment booking software