Role OverviewLa Clínica de La Raza is a community-based health center seeking a Clinical Office Assistant to provide customer service, perform general office duties, and contribute to a welcoming clinical space.
What You Will Do
The successful candidate will greet visitors, register patients, collect payments, and perform other related duties as required.
Why It Might Be a Fit
To be successful, you need to enjoy interacting with people from diverse backgrounds, feel energized by a fast-paced clinic environment, and remain cool under pressure.
Requirements
- Knowledge of basic medical/dental terminology and office procedures and processes
- Effective approaches to customer service delivery
- Modern medical office and computer systems and applications, especially MS Word, Outlook
- Knowledge of Electronic Health Records and Electronic Practice Management systems preferred
- Demonstrated good judgment in identifying effective solutions or approaches to customer service related problems
- Ability to maintain strict confidentiality regarding patient information
- Clear and effective written and verbal communication skills in English
- Ability to follow oral and written instructions
- Bilingual in English and Spanish preferred (or Specify Language)
- Ability to perform arithmetic calculations
- Minimum typing speed of 25-30 wpm
- Self-motivated and able to work independently as well as collectively to complete daily tasks
- Ability to perform detailed administrative work methodically with speed and accuracy
- Demonstrate flexibility and ability to accept changes gracefully
- Ability to work professionally and collaboratively in team environment
- Ability to work across cultures and demonstrate support of diversity, equity and inclusion
- Ability to participate with other staff in Saturday and evening rotation
Benefits
- Dental insurance
- Vision insurance
- Other benefits not explicitly mentioned
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