UI Professional III

The Maryland Department of Labor is accepting applications for a UI Professional III (BPC Fraud Investigator) to promote and maintain the integrity of the Unemployment Insurance (UI) program. The position involves responding to inquiries, gathering and analyzing information, maintaining claimant account information, and conducting investigations to detect improper payments and fraud.

What You Will Do

Responsibilities include responding to telephone and email inquiries, gathering and analyzing information, maintaining claimant account information, researching and answering claimant questions, obtaining and recording earnings and employment information, examining claim history, conducting bulk processing claims, analyzing reports, and presenting UI information offsite.

Why It Might Be a Fit

The ideal candidate will have experience in a public or private agency rendering and/or determining eligibility for a Human Service Program or other programs, with a strong ability to analyze and interpret data, and a commitment to promoting and maintaining the integrity of the UI program.

Requirements

• Six years of experience in a public or private agency rendering and/or determining eligibility for a Human Service Program or other programs
• Bachelor's degree from an accredited college or university and two years of experience in a public or private agency rendering and/or determining eligibility for a Human Service Program or other programs
• Additional graduate level education at an accredited college or university at the rate of 30 credit hours on a year-for-year basis for the required experience

Benefits

• Flexible hours and hybrid teleworking
• Paid holidays 12-13 per year
• Generous paid leave package (annual, sick, personal and compensatory leave)
• State Pension ('defined benefit' plan)
• Tax-deferred supplemental retirement savings plans (401(k) and 457)
• Comprehensive, subsidized health, dental and prescription plans with little to no deductibles, free generic prescriptions, and free preventative health services
• Flexible Spending Account plans for Health Care and Daycare
• State Employees Credit Union