Role OverviewThe Unemployment Insurance Specialist oversees the managed separations and unemployment insurance function for clients, providing value-based human resource consulting services and advice. They process unemployment insurance claims, act as a liaison between clients and the Department of Labor, and provide consultation on HR and employee management issues.
What You Will Do
The Unemployment Insurance Specialist will process an average of 50 unemployment insurance claims per week, act as a liaison between clients and the Department of Labor, provide consultation to clients and helpline members, and coordinate unemployment insurance hearings and appeals processes.
Why It Might Be a Fit
The ideal candidate will have excellent organizational, interpersonal, and written communication skills, as well as a thorough knowledge of HR principles and federal/local employment regulations. They will be able to provide excellent customer service, work in a fast-paced environment, and maintain professional growth and development.
Requirements
- Associate's degree in human resources, industrial relations, business administration, management, or related field
- Two years of unemployment claims processing and counseling experience
- Two years of related human resource experience
- Computer experience using Microsoft Office software and Zoho
- Excellent organizational, interpersonal, and written communication skills
- Possession of and ability to maintain a valid driver's license
- Ability to provide own transportation and occasional travel throughout the Central New York area
- Ability to multi-task in a fast-paced environment
- Ability to work additional work hours as needed
Benefits
- Pay Rate Range: $22.00 - $23.00 Depending on Experience
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