Role OverviewThe Unemployment Insurance Supervisor (Adjudication) oversees daily staff operations, trains staff on complex unemployment claims, and works with other supervisors to coordinate operations. This role requires strong leadership, analytical, and problem-solving skills, as well as the ability to manage competing priorities and stay calm in a fast-paced environment.
What You Will Do
The supervisor will oversee daily staff operations, train staff on complex unemployment claims, work with other supervisors to coordinate operations, create and review procedures to ensure they follow all laws and regulations, and handle customer disputes and complaints.
Why It Might Be a Fit
The ideal candidate will have experience working with federal and state employment or unemployment programs, strong leadership and analytical skills, and the ability to manage competing priorities and stay calm in a fast-paced environment.
Requirements
- Experience working with federal and state employment or unemployment programs
- Strong leadership, analytical and problem-solving skills
- Able to manage competing priorities and stay calm in a fast-paced environment
Benefits
- Medical Coverage
- Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
- Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
- Childbirth, Adoption, and Foster Care leave
- Education and Development Opportunities
- Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
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