Unit Coordinator - BIDMC (Full time, 40 hours)

Beth Israel Lahey Health
Boston, MA
Category Hospitality
Job Description
Unit Coordinator to support the smooth and efficient operation of the unit, serving as a key liaison between patients, visitors, and clinical staff, partnering closely with nurses to manage daily patient flow.

Requirements

  • Facilitates patient flow through the unit.
  • Coordinates admissions with admitting, nursing staff, and admission facilitator.
  • Assists providers and ensures the availability of needed supplies.
  • Obtains and communicates information for requested tests and procedures.
  • Coordinates the registration process for established protocols.
  • Answers patient call lights in a timely manner and responds within the scope of the role, following BIDMC Call Light Standards of Practice.
  • Greets and directs patients, families, visitors, and staff.
  • Identifies self and provides informative, non-clinical information when requested by patients, families, staff, or visitors.
  • Utilizes all available information systems that support unit-based operations, such as provider order entry, bed tracking, and nursing call system, as directed, ensuring timeliness of response and accuracy of data input.
  • Serves as a point person for the resolution of IS issues.
  • Maintains basic competency in troubleshooting printer/copier/fax issues.
  • Ensures patients are properly charged for equipment, supplies, and outside purchases.
  • Coordinates special purchase for patient care needs (e.g, specialty beds).
  • Ensures that all equipment in the unit is adequately maintained.
  • Maintains equipment logs.
  • Performs/monitors activities related to JCAHO.
  • Manages the unit-based patient value program.
  • Investigates lost belongings, maintains tracking logs, and provides a detailed summary as requested.
  • Reports unresolved losses to the Operations Coordinator.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
  • Paid time off
]]>