Unit Host Supervisor - Healthcare

Thomas Cuisine
Helena, MT
Category Hospitality
Job Description
Join our team as a Unit Host Supervisor and make a meaningful impact every day! In this role, you’ll lead a team of Unit Hosts and patient services staff to deliver meals with accuracy, care, and exceptional service.

Requirements

  • Supervise daily patient meal service operations to ensure timely, accurate delivery.
  • Lead, coach, and support Unit Hosts and patient services team members.
  • Coordinate staffing assignments, workflow, and shift coverage.
  • Communicate with cooks, clinical staff, and nursing teams regarding patient needs and service updates.
  • Provide friendly, professional customer service to patients, families, and staff.
  • Address and resolve service issues, escalating concerns as needed.
  • Maintain cleanliness and sanitation standards throughout all service areas.
  • Ensure adherence to food safety, infection control, and hospital protocols at all times.
  • Monitor team performance and provide feedback, coaching, and support.
  • Assist with training new team members and reinforcing best practices.
  • Support inventory, stocking, and organization of unit kitchen areas.
  • Document service issues, patient feedback, and operational notes as required.

Benefits

  • Paid Bereavement Leave
  • Paid Parental Leave
  • Paid Baby Bonding Leave
  • Paid Elder Care Leave
  • Paid Time Off (Accrued)
  • Holiday Premium Pay
  • 3 Medical Plans (Blue Cross)
  • Prescription, Dental, and Vision Coverage
  • Reimbursed Wellness Massages (Portion of cost)
  • Voluntary HSA with Company Match
  • Voluntary FSA
  • Free Employee Assistance Program (Behavioral Health Support)
  • Access to Wellness Initiatives (Fitness Memberships, etc.)
  • 401(k) Retirement Plan with Company Match
  • Company-Paid Basic Life Insurance
  • Company-Paid Accidental Death & Dismemberment (AD&D) Policy
  • Voluntary Short-Term Disability
  • Voluntary Employee, Spouse, and/or child(ren) Life Insurance, with AD&D
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