Universal Banker - Floating

Hanscom Federal Credit Union
Any Location, MD
Category Customer Service
Job Description
Role Overview

Join a dynamic team of purpose-driven individuals committed to delivering exceptional service to members. The role involves ensuring personal operations are conducted in alignment with operational compliance standards, delivering high-quality member service, and assisting with various tasks such as answering telephones, opening and closing the vault, and reconciling the ATM.

What You Will Do

The Universal Banker will be responsible for ensuring personal operations are conducted in alignment with operational compliance standards, delivering high-quality member service, and assisting with various tasks such as answering telephones, opening and closing the vault, and reconciling the ATM.

Why It Might Be a Fit

The ideal candidate is a dynamic, detail-oriented, and intuitive person with strong organization and multi-tasking skills. They should be able to provide everyone they assist or support with a high level of service and have a strong understanding of all in-branch service functions.

Requirements

  • At least one year of similar or related experience
  • A high school degree or equivalent
  • Strong trust, credibility, and diplomacy when handling sensitive and confidential interactions
  • Effective user of Microsoft Word, Excel, Outlook, Teams, and related office productivity software
  • Skilled in operating computer terminals, personal computers, and host systems
  • Strong reading, writing, grammar, and mathematical skills
  • Able to accurately count currency, coin, and negotiable instruments
  • Able to follow complex instructions and established procedures
  • Works independently with strong organizational and time-management abilities

Benefits

  • Medical
  • Dental
  • Vision
  • FSA
  • 401(k)
  • Student Loan Paydown
  • Paid Sick and Vacation time
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