Universal Banker

The Universal Banker serves as the first point of contact for clients and callers, providing personalized, high-touch service that reflects the sophistication and care of New Horizon Bank's brand. This role plays a pivotal part in advancing the bank's client experience strategy, providing exceptional service and building lasting relationships.

What You Will Do

The Premier Banker ensures that each engagement is handled with professionalism, warmth, and attentiveness, creating an experience that deepens relationships and reinforces client loyalty. This includes serving as a relationship ambassador, collecting client feedback, and delivering 'surprise and delight' touches.

Why It Might Be a Fit

The ideal candidate is energized by momentum, motivated by results, and excited to shape the future of banking. They should have a demonstrated ability to deliver exceptional client service, strong organizational and multitasking skills, and excellent verbal and written communication skills.

Requirements

• Demonstrated ability to deliver exceptional client service and build lasting relationships
• Strong organizational and multitasking skills, with the ability to manage appointments and client scheduling
• Excellent verbal and written communication skills, with a polished and professional phone presence
• Proven ability to handle multiple priorities with professionalism and discretion