Universal Banker

The Universal Banker will serve the needs of both existing and prospective customers, providing top-notch customer service and processing transactions. The ideal candidate is a self-starter who thrives in a team-oriented environment and demonstrates a high level of professionalism and confidentiality.

What You Will Do

Provide customer service, process transactions, reconcile and balance teller drawers, and maintain relevant documentation. Perform other duties as needed, such as answering calls and assisting other departments.

Why It Might Be a Fit

The ideal candidate is self-motivated, has a demonstrated aptitude for sales achievement, and is passionate about customer service and helping people. They should be comfortable making outreach calls and have a working knowledge of computer software.

Requirements

• High school education or GED
• 1-2 years of customer service, sales and/or cash handling experience
• Self-motivated with a demonstrated aptitude and desire for sales achievement
• Passion for customer service and helping people
• Ability, motivation and preference to succeed in a goal-driven environment
• Superior customer relationship building skills
• Ability to maintain and balance a cash drawer
• Comfortable making outreach calls to consumer or business customers and/or prospects
• Proficient working knowledge of computer software, including Microsoft Office Suite
• Comfortable with technology i.e., smartphones, iPads, online banking, remote deposit capture, ATM deposits, etc
• Basic understanding of personal finances and concept of budgeting
• Good organizational skills
• Ability to function in a team environment
• Excellent verbal and written communication skills
• Strong commitment to personal growth, learning and success
• Ability to interact with customers and team members in a professional and personable manner
• Detailed oriented and ability to follow established policies and procedures

Benefits

• All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.