Universal Banker

Bluestone Bank
Any Location, MA
Category Customer Service
Job Description
Role Overview

As a Universal Banker, you will be responsible for providing retail banking services and products to customers, developing meaningful relationships with each customer, and assisting with new and existing customers to understand their financial needs, resolve issues, and process teller transactions.

What You Will Do

You will educate customers on the different ways they can bank with us by recommending and opening appropriate products and services to help them with their financial needs. You will also assist with new and existing customers to understand their financial needs, resolve issues, and process teller transactions.

Why It Might Be a Fit

We will provide you with a training program that will allow you to advance through the different levels of Universal Banker, while continuing to earn a competitive compensation. Availability to work on Saturday mornings is required.

Requirements

  • Six months or more of customer service experience
  • High school Diploma or equivalent
  • Possesses strong customer service and excellent communications skills
  • Ability to quickly learn and properly use various software programs
  • Bilingual in Spanish or Portuguese is a plus

Benefits

  • Competitive salary with performance-based incentives
  • Comprehensive medical with deductible reimbursement, dental, and vision coverage
  • Employer matching 401k plan
  • Training and professional development opportunities, including tuition reimbursement
  • Work life balance with paid time off, paid volunteer hours, and 11 paid holidays
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