Role OverviewThe Universal Banker position will be responsible to perform the job responsibilities of both a Teller and a Personal Banking Representative. Deliver an exceptional customer experience, process transactions, open new accounts, and proactively develop, retain, and expand customer relationships.
What You Will Do
Provide an outstanding customer experience at all points of contact, process financial transactions, and maintain and balance a cash drawer daily within guidelines.
Why It Might Be a Fit
The ideal candidate will have superior customer service and sales skills, strong communication and interpersonal skills, and the ability to identify customer needs and make appropriate recommendations.
Requirements
- High school diploma or equivalent required; Associate’s degree or banking courses preferred
- Prior teller or sales experience in a goal-oriented environment
- Proven cash handling and customer service experience
- Knowledge of bank products, services, and operating procedures
- Excellent oral and written communication skills
- Detail-oriented with strong organizational and time management skills
- Basic computer skills; familiarity with Microsoft Office (Word, Excel, Outlook)
- Ability to work flexible hours, including Saturdays and travel to nearby offices as required
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