Universal Banker (University Blvd Branch)

Atlantic Union Bank
Harrisonburg, VA
Category Customer Service
Job Description
The Universal Banker creates a positive customer relationship by effectively communicating a clear understanding of the benefits of Atlantic Union Bank’s products and services, while delivering best in class customer experience, sales/service solutions, and handling teller transactions.

Requirements

  • Create customer loyalty through needs based conversations
  • Develop and maintain knowledge of bank products and services
  • Proficiency in digital channel technology
  • Drive proactive sales conversations
  • Acquire new customers through prospecting efforts
  • Promote the branch’s overall growth
  • Partner with other lines of business
  • Uncover and provide solutions for lending needs
  • Serve as a contact for customer problem resolution
  • Review individual performance via scorecard
  • Perform teller functions and cash transactions
  • Balance cash each day
  • Adhere to all applicable laws and regulations governing bank operations
  • Manage risk through adherence to all policies and procedures
  • Perform complex branch operational duties
  • Ensure that all required training is successfully completed

Benefits

  • Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Tuition Reimbursement
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