US-Lead Genius

Apple
Houston, TX
Job Description
Apple is seeking a US-Lead Genius to provide efficient repair services to customers, troubleshoot Apple hardware and software issues, and maintain excellent customer service. The role involves learning technical issues, identifying product and service needs, and collaborating with leadership to improve the store's performance and team efficiency. It's a fast-paced role requiring a blend of technical skills, communication, and problem-solving abilities.

Requirements

  • Retail or sales experience
  • Experience with hardware and software troubleshooting
  • Mentoring or leading others
  • Reliable attendance and adherence to schedules
]]>