UX Researcher/Designer

DMV IT Service
Chicago, IL
Job Description
DMV IT Service LLC is seeking a Contract UX Researcher to support the Discovery phase of their internal web applications. The role involves researching user needs, identifying pain points, and translating insights into actionable directions for product, design, and engineering teams. Collaboration with cross-functional teams is crucial to ensure solutions are aligned with user needs and organizational goals.

Requirements

  • 4–7+ years of experience in UX research
  • Hands-on expertise with Figma, Mural, and Microsoft Office
  • Skilled in planning and conducting user interviews
  • Strong analytical skills
  • Proven ability to produce personas, journey maps, and wireframes
  • Excellent communication skills
  • Familiarity with UX or design experience
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