Role OverviewThe Valet Clerk is a highly visible role that will require the ability to multitask and prioritize guest requests. Valet Clerks have a huge impact on the guest experience.
What You Will Do
Answering calls from guests, vendors, and team members requiring assistance, dispatching guest service & valet colleagues to handle requests, and maintaining logs, storing and maintaining vehicle keys.
Why It Might Be a Fit
A true desire to satisfy the needs of others in a fast-paced environment, prior experience in Valet, guest services, or Front Desk a plus, but not required.
Requirements
- A true desire to satisfy the needs of others in a fast-paced environment
- Prior experience in Valet, guest services, or Front Desk a plus, but not required
- Refined verbal and written communication skills
- Ability to stand for long periods of time
- Ability to push, pull and lift up to 50lbs
- Ability to work both independently and as part of a team
- Must be able to provide excellent customer service
- Must be computer savvy
- Must be detailed oriented
Benefits
- Health / Dental / Vision / Chiropractic
- 401K Retirement Savings Plan
- Employee Stock Purchase Plan
- Paid Vacation and Sick, Floating Holidays and 7 Observed Holidays
- Discounted rooms at any participating Hyatt location starting on the first day of employment
- Up to 12 complimentary rooms at any participating Hyatt location after 90 days of employment
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