Valet Clerk

Hyatt
Any Location, HI
Category Customer Service
Job Description
Role Overview

The Valet Clerk is a highly visible role that will require the ability to multitask and prioritize guest requests. Valet Clerks have a huge impact on the guest experience.

What You Will Do

Answering calls from guests, vendors, and team members requiring assistance, dispatching guest service & valet colleagues to handle requests, and maintaining logs, storing and maintaining vehicle keys.

Why It Might Be a Fit

A true desire to satisfy the needs of others in a fast-paced environment, prior experience in Valet, guest services, or Front Desk a plus, but not required.

Requirements

  • A true desire to satisfy the needs of others in a fast-paced environment
  • Prior experience in Valet, guest services, or Front Desk a plus, but not required
  • Refined verbal and written communication skills
  • Ability to stand for long periods of time
  • Ability to push, pull and lift up to 50lbs
  • Ability to work both independently and as part of a team
  • Must be able to provide excellent customer service
  • Must be computer savvy
  • Must be detailed oriented

Benefits

  • Health / Dental / Vision / Chiropractic
  • 401K Retirement Savings Plan
  • Employee Stock Purchase Plan
  • Paid Vacation and Sick, Floating Holidays and 7 Observed Holidays
  • Discounted rooms at any participating Hyatt location starting on the first day of employment
  • Up to 12 complimentary rooms at any participating Hyatt location after 90 days of employment
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