Role OverviewIn this role, you will directly manage VCF Platform engineers and/or leads, own the platform roadmap and service catalog, and track and report platform KPIs. You will serve as the senior escalation point for platform incidents and coordinate with cross-functional teams. You will lead the weekly planning cadence for the platform team and report platform health and cost to infrastructure leadership.
What You Will Do
Your main day-to-day responsibilities will include managing the platform team, owning the platform roadmap, tracking KPIs, and serving as the senior escalation point for platform incidents. You will also lead the weekly planning cadence and report platform health and cost to leadership.
Why It Might Be a Fit
This role requires strong leadership and technical skills, with a focus on platform management and operations. You will need to have experience with VMware, FinOps, and automation tools, as well as strong stakeholder management and communication skills.
Requirements
- Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field
- A minimum 7 years of progressive experience in infrastructure, private cloud, virtualization, or enterprise platform operations
- A minimum 5 years of leadership experience managing technical teams, engineering backlogs, service delivery functions, or platform operations
- VMware certification such as VCP-VCF, VCP-DCV, or other relevant VMware platform certifications
- Experience operating infrastructure using a platform-as-a-product or service ownership model
- Experience with FinOps, cost modeling, infrastructure unit economics, showback/chargeback, or cost optimization practices
- Familiarity with hybrid cloud operating models and integration points between private cloud and public cloud services
- Experience with automation and infrastructure management tools such as PowerCLI, Terraform, Ansible, vRealize/Aria, or similar orchestration platforms
- Experience with service catalog management, self-service provisioning, and standard service offering design
- Knowledge of resiliency, disaster recovery, backup, and high availability design principles for enterprise platforms
- Exposure to cybersecurity and compliance requirements relevant to infrastructure platforms, including vulnerability remediation and secure configuration practices
- Experience supporting multi-site or geographically distributed data center platforms
- Prior experience building dashboards, executive reporting, and KPI visualization for operational leadership
- ITIL certification or equivalent practical service management experience
Benefits
- Competitive salary
- Equity
- Health insurance
- Paid time off
- Retirement plan
- Learning budget
- Parental leave
- Wellness programs
- Visa/relocation assistance
- Remote flexibility
- Stipends
- Bonus/commission
- Paid holidays
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