Vehicle Programs Analyst

TeleTech
Dearborn, MI
Category Administration
Job Description
Percepta is seeking a Vehicle Programs Analyst in Dearborn, MI to perform administrative tasks related to vehicle ordering, delivery, service, billing, and customer service. The role involves providing support to Vehicle Programs personnel, handling various tasks such as ticket processing, vehicle title and registration, and customer account maintenance.

Requirements

  • High school diploma required; bachelor’s degree preferred
  • 3 years administrative office experience required
  • Experience using mainframe and web system applications
  • Critical thinking, problem solving, and analytical skills
  • Strong planning and organizing skills
  • Strong communication skills that demonstrate knowledgeable, proactive and clear communication
  • Excellent customer service skills to include a positive mindset that actions self-control
  • Excellent time management skills
  • Team-oriented mindset for delivering both team and individual results
  • Proficient in MS Office (i.e. Outlook, Word, and Excel)

Benefits

  • Pay rate of $20 per hour
  • Health/Dental/Vision/Life Insurance
  • Flexible Spending Account (FSA) and Health Savings Account (HSA)
  • 401(k) with company match
  • Vacation/Sick Time and Paid Holidays
  • Tuition Reimbursement
  • Employee Assistance Program
  • Employee Discount Program
  • Training and Development Programs (Percepta College)
  • Employee Rewards Program (Perci Perks)
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