Vehicle Service Specialist (Full Time)

Henley VIOC
Laurel, MD
Job Description
Role Overview

The Vehicle Service Specialist provides exceptional customer service, performs oil changes, filter replacements, and lubrication services, inspects vehicles for potential issues, and conducts basic maintenance tasks. The role requires attention to detail, excellent problem-solving skills, and strong customer service and communication skills.

What You Will Do

Perform oil changes, filter replacements, and lubrication services, inspect vehicles for potential issues, conduct basic maintenance tasks, provide exceptional customer service, and address any concerns or questions.

Why It Might Be a Fit

The role offers paid on-the-job training, competitive pay, and opportunities for advancement. The company provides a supportive team environment, safety shoes, uniforms, and personal protective equipment. The role requires a strong customer service and communication skills, attention to detail, and ability to work in a fast-paced environment.

Requirements

  • Attention to detail and ability to follow instructions.
  • Excellent problem-solving skills
  • Strong customer service and communication skills
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Able to learn and follow the VIOC SuperPro process for all services.
  • Achieve SuperPro certification.
  • Must have reliable transportation.

Benefits

  • Paid on-the-job training
  • Competitive pay set at $20.75 per hour
  • Earned Wage Access through DailyPay
  • Promoting from within – 95% of upper-level management started out in an entry-level position
  • Safety Shoes, Uniforms & Personal Protective Equipment (PPE)
  • Tuition Reimbursement
  • Employee Discount – 50% off most services for up to 2 vehicles
  • Medical, Dental, Vision, and 401(k) Savings plan
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