Role OverviewThe Vendor Integration Program Manager will support the operational success of our new Certified Vendor Program, creating a smooth experience for both vendors and customers. This role will coordinate end-to-end integration workflows, track milestones, and escalate issues as needed. The Manager will also build and maintain vendor performance scorecards and recurring reports to show program health and platform impact.
What You Will Do
The Manager will run the onboarding and renewal process for certified vendors, coordinate integration workflows, support vendor billing and fee reconciliation, and act as the day-to-day point of contact for vendors' business and technical teams.
Why It Might Be a Fit
The ideal candidate will have 2–4 years of experience in operations, vendor management, billing, or a related function, plus a bachelor’s degree or an equivalent combination of education and experience. The candidate should have experience coordinating multi-step projects, proficiency in a project management tool, and strong Excel skills.
Requirements
- 2–4 years of experience in operations, vendor management, billing, or a related function
- Bachelor’s degree or an equivalent combination of education and experience
- Experience coordinating multi-step projects with internal and external stakeholders
- Proficiency in a project management tool such as Jira, Asana, or Smartsheet
- Strong Excel skills and working knowledge of reporting tools
- Clear written and verbal communication
Benefits
- Medical, Dental, and Vision Coverage
- Holiday and Vacation Time
- Health & Wellness Days
- A Bonus Day for Your Birthday
- Compensation Transparency
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