Vendor & Merchant Onboarding Consultant -- 16986

Current Openings
Any Location, VA
Job Description
This contractor role supports the Events, Offers & Incentives (EOI) team by managing and coordinating the end-to-end onboarding and operational readiness of vendors and merchants participating in debit card offers, incentives, and events.

Requirements

  • Support the end-to-end vendor and merchant onboarding process for debit offers, incentives, and events.
  • Coordinate merchant and vendor opportunities from initial intake through approvals, onboarding, and launch readiness.
  • Partner with internal stakeholders (product, marketing, operations, legal, risk, compliance, and analytics) to ensure onboarding requirements are met.
  • Serve as a point of coordination for external vendors and merchants, supporting alignment on scope, timelines, and operational needs.
  • Track onboarding activities, milestones, risks, and dependencies using Azure DevOps (ADO).
  • Maintain accurate visibility into the vendor and merchant pipeline, including status, blockers, and readiness.
  • Support standardized onboarding processes, documentation, and communications to improve consistency and efficiency.
  • Prepare clear summaries and materials for leadership updates, vendor reviews, and program status reporting.
  • Review and interpret performance data (engagement, redemption, usage) to support prioritization and operational decision-making.
  • Capture decisions, track action items, and support follow-through across internal teams and external partners.

Benefits

  • Comprehensive health, dental, and vision coverage
  • 401(k) retirement plans
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