Role OverviewWe're looking for a Client Service Representative to keep the front desk running smoothly while making every pet parent feel welcome, heard and cared for. The ideal candidate loves animals, thrives in a fast-paced environment, and can multitask without losing their cool.
What You Will Do
Greet pets and their humans, answer phones, schedule appointments, manage records, and support the medical team. You'll also help pet parents with questions, check-ins, payments, and updates.
Why It Might Be a Fit
You'd be a great fit if you love animals and people, have strong customer service skills, and can juggle multiple tasks without getting overwhelmed. Bonus points if you have veterinary or medical office experience.
Requirements
- Love animals and people
- Strong customer service skills
- Positive attitude
- Ability to juggle multiple tasks
- Dependability
- Organization
- Team orientation
- Ability to learn new technology quickly
Benefits
- Benefits start on day one
- Supportive team
- Flexible scheduling
- Generous pet discounts
- Competitive pay
- Employee perks
- Unlimited pet stories and occasional puppy cuddles
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