Role OverviewJoin Capital District Veterinary Referral Hospital as a full-time Veterinary Receptionist. The role is ideal for someone with strong customer service experience who enjoys helping others, staying organized, and making a positive impact in a fast-paced animal hospital environment.
What You Will Do
Welcome clients, patients, and visitors with professionalism and compassion, educate clients and referring veterinarians about hospital services and specialty departments, and provide support and guidance to clients both in person and over the phone.
Why It Might Be a Fit
The ideal candidate will have previous customer service, client care, reception, or administrative experience, strong verbal and written communication skills, and the ability to remain calm, professional, and compassionate in a fast-paced environment.
Requirements
- Previous customer service, client care, reception, or administrative experience required
- Veterinary, medical, emergency, or specialty hospital experience preferred
- Outstanding verbal and written communication skills
- Strong organizational and multitasking abilities
- Ability to remain calm, professional, and compassionate in a fast-paced environment
- Strong attention to detail and accuracy when managing records and communications
- Comfortable working collaboratively with clients, veterinarians, technicians, and support staff
- Positive attitude and commitment to delivering exceptional client service
- Fluent English speaking and reading skills required
Benefits
- CSR Certificate Program
- Continuing Education & Uniform Allowance + Free VetBloom access (RACE-approved CE)
- CVT/LVT/RVT license reimbursement
- RECOVER Training for advanced CPR skills
- Veterinary Technician Education Sponsorships + VTNE reimbursement + VTS Support
- 16-Week VTNE Study Group
- Professional Development Assistance
- PTO
- Double Pay for working a holiday
- Employee Referral Bonuses + Employee Pet Discount
- Access exclusive financial benefits to help you save on student loans, mortgages, and personal loans
- NVA Pet Resort Discount + Pet Insurance Discount
- Medical, Dental, Vision + HSA/FSA Options
- Insurance Options: Life and AD&D + Short & Long-Term Disability + Critical Illness + Accident + Hospital Indemnity
- 401(k) with employer match
- Employee Assistance Program
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