Vice President of External Affairs

New Museum of Contemporary Art
New York, NY
Category Social Services
Job Description
The Vice President, External Affairs is a key member of the New Museum's senior leadership team, responsible for integrating brand strategy, marketing, communications, digital platforms, content, and visitor experience into a unified audience ecosystem. This role will balance high-level vision with operational execution, bridging brand, communications, hospitality, and service design to deliver measurable results.

Requirements

  • 15+ years of senior leadership experience in marketing, brand, communications, or audience strategy
  • Significant experience managing multi-disciplinary teams and cross-functional departments
  • Proven track record of taking a high-level brand positioning and converting it into audience growth, revenue generation, and engagement metrics
  • Strong analytical ability (visitor data/metrics), excellent written/verbal communication, and experience with CRM or ticketing systems
  • Excellent organizational and project management skills
  • Clear communicator with sound judgment and discretion
  • Fluency in digital ecosystems, analytics, CRM systems, and content strategy

Benefits

  • Medical
  • Dental
  • Vision
  • Employee Assistance Program (EAP)
  • Flexible Spending Account (FSA)
  • Health Reimbursement Program through the Difference Card
  • Commuter Benefits Program through the Difference Card
  • Voluntary Short Term Disability Plan
  • Long-Term Disability
  • Life Insurance
  • Retirement Plan
  • Voluntary benefits
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