VIP Host Hospitality-Full Time (Harrah's Ak-Chin Casino)

Caesars Entertainment
Any Location, AZ
Category Customer Service
Job Description
The VIP Host is responsible for managing the customer journey, coordinating with account development team members, and providing exceptional service to guests. The ideal candidate will possess strong customer service skills, a passion for customer care, and a commitment to proactive service and recovery.

Requirements

  • Excellent interpersonal skills
  • Ability to inspire confidence and authenticity in guest and team interactions
  • Strong customer service skills
  • Passion for customer care
  • Commitment to proactive service and recovery
  • Ability to effectively manage time and perform multiple tasks simultaneously
  • Ability to handle difficult guests and situations in a calm, professional, and prudent manner
  • Knowledge of all happenings on property and in market
  • Staying up to date with the latest developments in the local market and industry
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