Virtual Banking Relationship Advisor II

Citadel Logo
West Whiteland Township, PA
Category Finance
Job Description
The Virtual Banking Relationship Advisor II provides an outstanding experience to Citadel’s members by addressing inquiries, reviewing member relationships, and working collaboratively with the team to ensure smooth and efficient operations.

Requirements

  • High school diploma; College degree preferred.
  • 2-4 years of retail and/or contact center experience.
  • Proficient knowledge and understanding of contact center technologies and data analysis.
  • Proven track record of delivering exceptional service.
  • Proven track record of strong goals performance.
  • Exceptional communication and interpersonal skills.
  • The ability to work under pressure.
  • Integrity, Accountability, and Resiliency.
  • A fluent English-speaking person.
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