Virtual Customer Engagement Specialist

Lifelancer
Salt Lake City, UT
Job Description
Role Overview

As a Virtual Customer Engagement Specialist, you will be responsible for promoting a product to specialty healthcare providers in an assigned territory. The role involves delivering accurate product information, feature/benefits, and recommended utilization to Healthcare Professionals by phone. You will be part of IQVIA's Technology Enables Sales Organization (TESO) division, which has 10,000+ field professionals in over 30 countries.

What You Will Do

Your main day-to-day responsibilities will include delivering accurate product information, feature/benefits, and recommended utilization to Healthcare Professionals by phone, advancing listening and decision-making skills, and understanding and conveying complex product-related information in a real-time environment.

Why It Might Be a Fit

To be successful in this role, you will need to demonstrate action-oriented behavior, drive for results, sales persuasion, dedication, perseverance, ingenuity, and adaptability. You will also need to have a high work ethic, be reliable and punctual, and be flexible as needed to meet the fluctuating business needs.

Requirements

  • Minimum 2 years of business to business (BTB) sales experience
  • Minimum 1 year of inside sales experience
  • Pharmaceutical or Medical Device Experience
  • Exceptional verbal and written communication skills

Benefits

  • Potential base pay range of $23.00 - $26.44 per hour
  • Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered
  • Range of health and welfare and/or other benefits
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