Virtual Customer Engagement Specialist

Lifelancer
Raleigh, NC
Job Description
Role Overview

As a Virtual Customer Engagement Specialist, you will be responsible for promoting a product to specialty healthcare providers in an assigned territory. The role involves delivering accurate product information, feature/benefits, and recommended utilization to healthcare professionals by phone. You will be part of a team that helps biopharma, medical device, and diagnostic companies get their therapies to the people who need them.

What You Will Do

Your main day-to-day responsibilities will include delivering accurate product information, feature/benefits, and recommended utilization to healthcare professionals by phone. You will also be responsible for advancing listening and decision-making skills, understanding and conveying complex product-related information, and handling multiple tasks such as actively listening to callers' needs while navigating the CRM.

Why It Might Be a Fit

To be successful in this role, you will need to demonstrate action-oriented behavior, drive for results, sales persuasion, dedication, perseverance, ingenuity, and adaptability. You will also need to have a minimum of 2 years of business-to-business sales experience, 1 year of inside sales experience, and pharmaceutical or medical device experience.

Requirements

  • Minimum 2 years of business-to-business (BTB) sales experience
  • Minimum 1 year of inside sales experience
  • Pharmaceutical or Medical Device Experience
  • Exceptional verbal and written communication skills
  • Action Oriented
  • Drive for Results
  • Sales Persuasion
  • Dedication
  • Perseverance
  • Ingenuity
  • Adaptability

Benefits

  • Base pay range: $23.00 - $26.44 per hour
  • Incentive plans, bonuses, and/or other forms of compensation
  • Range of health and welfare benefits
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