Virtual Customer Engagement Specialist

Lifelancer
Salem, OR
Category Customer Service
Job Description
Role Overview

As a Virtual Customer Engagement Specialist, you will be responsible for promoting a product to specialty healthcare providers in an assigned territory. The role is primarily responsible for achieving sales forecast and gaining adoption and utilization of the product. You will be part of IQVIA's Technology Enables Sales Organization (TESO) dedicated to the launch and marketing of pharmaceutical and medical products.

What You Will Do

Deliver accurate product information, feature/benefits, and recommended utilization to Healthcare Professionals by phone, advance listening and decision-making skills, and handle multiple tasks such as actively listening to our caller’s need while navigating our CRM.

Why It Might Be a Fit

Successful candidates will demonstrate competencies such as Action Oriented, Drive for Results, Sales Persuasion, Dedication, Perseverance, Ingenuity, and Adaptability.

Requirements

  • Minimum 2 years of business to business (BTB) sales experience
  • Minimum 1 year of inside sales experience
  • Pharmaceutical or Medical Device Experience
  • Exceptional verbal and written communication skills

Benefits

  • Potential base pay range $23.00 - $26.44 per hour
  • Incentive plans, bonuses, and/or other forms of compensation
  • Range of health and welfare and/or other benefits
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