Virtual Customer Engagement Specialist

Lifelancer
Portland, OR
Category Customer Service
Job Description
Role Overview

As a Virtual Customer Engagement Specialist, you will be responsible for promoting a product to specialty healthcare providers in an assigned territory. The role involves delivering accurate product information, feature/benefits, and recommended utilization to Healthcare Professionals by phone.

What You Will Do

The primary responsibilities of this position include achieving sales forecast, gaining adoption and utilization of the product, and handling multiple tasks such as actively listening to caller's needs while navigating CRM and providing accurate and complete information on the requested topic.

Why It Might Be a Fit

Successful candidates will demonstrate competencies such as Action Oriented, Drive for Results, Sales Persuasion, Dedication, Perseverance, Ingenuity, and Adaptability. The role offers a potential base pay range of $23.00 - $26.44 per hour, with incentive plans, bonuses, and/or other forms of compensation possible, in addition to health and welfare benefits.

Requirements

  • Minimum 2 years of business to business (BTB) sales experience
  • Minimum 1 year of inside sales experience
  • Pharmaceutical or Medical Device Experience
  • Exceptional verbal and written communication skills

Benefits

  • Potential base pay range of $23.00 - $26.44 per hour
  • Incentive plans, bonuses, and/or other forms of compensation
  • Health and welfare benefits
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