Virtual Leasing Professional

NHE, Inc.
Chapel Hill, SC
Category Customer Service
Remote
Job Description
The Virtual Leasing Professional is the company's first impression to potential and current residents. Responsible for all sales activities, from lead generation through move in.

Requirements

  • Demonstrate strong sales skills to both internal and external customer.
  • Manage the sales process from start to finish to achieve sales goals
  • Answer questions to determine the needs of potential residents.
  • Close the sale/renewal by effectively communicating the value of the community and NHE s commitment to delivering a quality living environment and home
  • Maintain closing ratio based upon the needs of the community
  • Monitor and follow-up on pending renewal offers
  • Create and maintain excellent ongoing relationships with potential and current residents
  • Use customer service skills to take resident requests, address resident concerns regarding the leasing/renewal process and resolve them effectively and efficiently.
  • Participate in social media marketing to obtain traffic and assist with brand management.

Benefits

  • HDHP Health Insurance Plan
  • PPO Health Insurance Plan
  • Vision Insurance
  • Dental Insurance
  • Short-Term Disability
  • Long-Term Disability
  • Group Life Insurance
  • Health Savings Account (offered for HDHP plan)
  • Flexible Spending Account (FSA)
  • Employee Assistance Program (EAP)
  • 401k Retirement plan
  • 12 Paid Holidays (includes Birthday Holiday)
  • Up to 130 hours of PTO
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