Virtual Patient Support Specialist

Lifelancer
Nashville, TN
Category Healthcare
Job Description
As a Virtual Patient Support Specialist, you will be responsible for answering non-clinical related questions, triaging adverse events, and entering data into the CRM. The 8 hour shift will rotate between 8am - 8pm EST.

Requirements

  • Bachelor's Degree highly preferred or 1+ year of healthcare call center experience
  • 1+ years recent pharmaceutical or healthcare industry experience
  • Working knowledge of medical terminology
  • Case management experience
  • Solid written and verbal communication skills and listening skills.
  • Ability to type 40+ words per minute (wpm)
  • Efficient computer and data entry skills; ability to learn new systems and programs quickly.
  • Excellent attention to detail
  • Ability to prioritize and reprioritize workload depending on program needs.

Benefits

  • Competitive compensation package
  • Health benefits to include Medical, Dental and Vision
  • Company match 401k
  • Flexible paid time off (PTO) and sick time
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