Virtual Patient Support Specialist

Lifelancer
Kansas City, KS
Category Healthcare
Job Description
Virtual Patient Support Specialist responsible for answering non-clinical questions, triaging adverse events, and entering data into CRM. Work hours are 11:30am - 8pm EST.

Requirements

  • Bachelor’s Degree highly preferred or 1+ year of healthcare call center experience.
  • 1+ years recent pharmaceutical or healthcare industry experience, e.g. Medical Assistant, Nurse’s Aide, EMT, health insurance company.
  • Working knowledge of medical terminology, case management experience, solid written and verbal communication skills and listening skills.
  • Ability to type 40+ words per minute (wpm), efficient computer and data entry skills, ability to learn new systems and programs quickly.
  • Excellent attention to detail, ability to prioritize and reprioritize workload depending on program needs.

Benefits

  • Competitive compensation package
  • Health benefits to include Medical, Dental and Vision
  • Company match 401k
  • Flexible paid time off (PTO) and sick time
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