Virtual Patient Support Specialist

Lifelancer
Raleigh, NC
Category Healthcare
Job Description
We are seeking a Virtual Patient Support Specialist to provide inbound customer support in a virtual pharmaceutical contact center environment. The ideal candidate will be a proactive problem-solver with strong verbal and written communication skills, and the ability to communicate complex information clearly and effectively to diverse audiences.

Requirements

  • High school diploma or equivalent
  • 1-3 years' experience in customer service, call center operations or related fields
  • Strong verbal and written communication skills
  • Desirable: Bachelor's degree, Experience in the pharmaceutical or healthcare industry, Bilingual (English/Spanish), Willingness to work flexible hours

Benefits

  • Competitive compensation package
  • Health benefits
  • Company match 401k
  • Flexible paid time off (PTO)
  • Sick time
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