Virtual Patient Support Specialist

Lifelancer
Phoenix, AZ
Category Customer Service
Job Description
Virtual Patient Support Specialist answering non-clinical related questions and triaging adverse events, with a focus on customer service and problem-solving. Working hours are 11:30am - 8pm EST.

Requirements

  • Bachelor's Degree or 1+ year of healthcare call center experience
  • 1+ years of recent pharmaceutical or healthcare industry experience
  • Working knowledge of medical terminology
  • Case management experience
  • Solid written and verbal communication skills
  • Ability to type 40+ words per minute
  • Efficient computer and data entry skills

Benefits

  • Competitive compensation package
  • Health benefits (Medical, Dental, Vision)
  • 401k with company match
  • Flexible paid time off (PTO)
  • Sick time
]]>