Virtual Patient Support Specialist

Lifelancer
City of Albany, NY
Category Customer Service
Job Description
As a Virtual Patient Support Specialist, you will provide inbound customer support in a virtual pharmaceutical contact center environment, building rapport with patients, resolving issues, and maintaining accurate records.

Requirements

  • High school diploma or equivalent
  • 1-3 years' experience in customer service, call center operations or related fields
  • Strong verbal and written communication skills

Benefits

  • Competitive compensation package
  • Health benefits (Medical, Dental, Vision)
  • Company match 401k
  • Flexible paid time off (PTO)
  • Sick time
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